Monday-Saturday: 9:00–19:00, Sunday: Closed

Online GP Services

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Private GP Consultation Over Telephone or Video Call.

Our GPs can provide video and phone consultations 6 days a week, often within 1 hour or less. If required, they can issue instant electronic prescriptions, referrals, sick notes, and give advice. As consultations are provided by family doctors who work at our London clinics, we are able to offer rapid access to blood tests, MRI, X-ray, ultrasound and other scans or offer referrals to specialist doctors with no waiting lists.

How does our remote private GP service work?

  • Book an appointment

    Book your video consultation online or over the phone by calling 02034050860. We offer 15 min and 30 min appointments. We recommend a 30 min appointment for more complex medical concerns or more than one concern. Once you choose a suitable time, you will receive a confirmation email with the video and questionnaire link.

  • Get ready

    Following your booking, you will receive a link to a registration questionnaire. It’s important to complete this prior to your appointment so the GP has any relevant information before your appointment (e.g. your address and DOB for prescription).

  • Consultation

    Click on the link to start your online GP consultation and Video chat with one of our GPs.

  • Prescription or referral

    If required, electronically signed prescription will be sent directly to your email. Referral letters, sick notes, or any other letters can be posted or shared securely to your email address via our patient portal. 

Availability And Booking

Why Northway Clinic’s Online GP?

  • Rapid access to private GPs. Skip long NHS waiting lists and be seen in hours, not days. Usually, we can offer the same and next day private GP appointments. It’s on-demand service, so there is no need to switch from your NHS Doctor. Hassle free, private and confidential.
  • Same day fit to fly certificates, sick notes, referral letters and prescriptions. Instant prescriptions sent to your nearest pharmacy.
  • We are a modern multidisciplinary clinic based in London, so if required you can see a private GP or other specialists face-to-face without any delays. We have excellent client satisfaction ratings (Doctify & Google reviews).
  • A team of experts. Northway Clinic is fortunate enough to have a group of highly experienced GPs, who are able to provide care to the whole family. We are regulated by Care Quality Commission (CQC) and all our GPs are GMC registered.
  • Speedy onward referrals if you need to have any diagnostic tests.


Frequently Asked Questions

How much does it cost?

A 15 minute video appointment with a General Practionioner costs £49 and a 30 minute video appointment costs £69. The price includes an instant prescription if you need one.  An additional £30 fee will be charged for referrals and sick notes. Payment for the appointment can be made by any of the following credit, debit or charge cards; Visa, MasterCard, Switch, Delta, American Express or Diners Club.

Do I need to download an app?
No. You will need to use Chrome or Firefox if using a laptop or PC. For mobile phone devices, you will need to use Safari on an iPhone, and Chrome on an Android phone. If you’re using an iPhone please make sure you’re running at least iOS 11.4.
Will I have to pay extra for a face to face appointment?
Yes. The fee for a 15 minute face-to-face appointment is £40.
How do I get a prescription?
There is no fee for online prescriptions. We can offer instant prescriptions which are electronically signed, so you can arrange delivery or collect the prescription from a pharmacy of your choice. Any prescription issued will be a private prescription. This will incur a variable charge (as opposed to NHS flat fee), which will be the cost of the medication dispensed. This will vary by medication and pharmacy. We do not hold information about the costs of each medication. Also, you will be offered a home delivery option. In most cases, you can get your prescription delivered the same or next day.
How do I get a referral letter or sick note?
Referral letters, sick notes, or any other letters can be posted or shared securely to your email address via our patient portal. There is a fee of £30 for referrals or letters.
What happens if I need a blood test?
We can book an appointment for you to attend Northway Clinic or our Central London partner laboratory for any blood tests.
What happens if I need a scan?

We can book you an appointment at our London clinics for ultrasound, refer you to one of our partner clinics for MRI, CT, or X-ray, or give you a referral letter to arrange the investigation at the location of your choice. There is a fee for additional tests, investigations, or appointments.

Can I book a video appointment for my child?
What is the cancellation policy?
If you cancel your appointment more than 24 hours before it starts, then you will get a full refund (minus a £5 admin fee). If you cancel your appointment less than 24 hours before it starts, you are late, or you don’t attempt to use the video link, then you will have to pay the full cost of the consultation as per our T&Cs. You can read them in full here.
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Northway Clinic should NOT be used in possible medical emergencies. If you think that your situation, or someone else’s, is or might become an emergency, you should IMMEDIATELY call 999 or 111.

Examples are: Severe chest pain, Difficulty breathing, Active or severe bleeding, Loss of consciousness, Slurred speech, Facial Drooping, Inability to move an arm or leg, Acute confused state, Fits/seizures, Major trauma, a rash that doesn’t disappear under a glass tumbler being pressed against it, Possible stroke or heart attack, Swallowing a foreign object such as a battery, Sudden loss of vision or hearing.

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