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Monday-Saturday: 9:00–19:00, Sunday: Closed

Online GP Services

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Private GP Consultation Over Telephone or Video Call

Our GPs can provide video and phone consultations 6 days a week, often within 1 hour or less. If required, they can issue instant electronic prescriptions, referrals, sick notes, and give advice. You’ll also have quick access to blood, urine, and stool tests in the local laboratories across the UK, saving you a trip to our London clinics.

Availability And Booking

 

How does our remote private GP service work?

  • Book an appointment

    Book your video consultation online or over the phone by calling 02034050860. We offer 20-minute appointments, ensuring you have plenty of time without feeling rushed. After selecting a convenient time, you’ll receive a confirmation email with the video link and new patient questionnaire.

  • Get ready

    It’s important to complete a registration questionnaire before your appointment so the GP has any relevant information (e.g. your address and DOB for prescription).

  • Consultation & Tests

    Click the link to start your online GP consultation—your doctor will be ready to see you. If necessary, they may refer you for blood, urine, or stool tests at a nearby laboratory. A full list of labs across the UK is provided below.

  • Prescription or referral

    If medication is required, an electronically signed prescription will be sent directly to your email. You will be able to purchase your medication from any eligible local pharmacy straight away. Alternatively, you can choose your medication to be delivered to you.

Why Northway Clinic’s Online GP?

    • Rapid access to private GPs. Skip long NHS waiting lists and be seen in hours, not days. Usually, we can offer the same and next day private GP appointments. We can see online patients from all parts of the UK (England, Wales, Scotland and Northen Ireland)!
    • Same day fit to fly certificates, sick notes, referral letters and prescriptions. Instant prescriptions are sent to your nearest eligible pharmacy.
    • We are a modern multidisciplinary clinic based in London, so if required you can see a private GP or other specialists face-to-face without any delays. We have excellent client satisfaction ratings (Doctify & Google reviews).
    • A team of experts. Northway Clinic is fortunate enough to have a group of highly experienced GPs, who are able to provide care to the whole family. We are regulated by Care Quality Commission (CQC) and all our GPs are GMC registered.
    • No need for long travel as main blood, urine and stool tests can be done in the regional labs across the UK! The full list of our partner laboratories:

 

Frequently Asked Questions

How much does it cost?

A 20 minute video appointment with a General practitioner costs £69. This includes prescriptions and sick notes. An additional £30 fee will be charged for referrals. If required, a follow-up consultation costs £49. Blood, urine, and other tests are not included and have an additional charge.

Do I need to download an app?

No. Consultations are securely conducted through your web browser. You’ll receive a link to connect with a doctor.

Will I have to pay extra for a face to face appointment?
Yes. The fee for a 15 minute face-to-face appointment is £40.
How do I get a prescription?

If needed, you will receive an electronic prescription at no extra cost. Our doctors can issue instant prescriptions which are electronically signed, so you can arrange delivery or collect your medication from the nearest eligible pharmacy. Please note, that any prescription issued will be private, meaning the cost will vary based on the medication and the pharmacy, rather than the standard NHS fee. We do not have information on specific medication costs. In most cases, you can get your prescription delivered the same or next day.

How do I get a referral letter or sick note?
Referral letters, sick notes, or any other letters can be posted or shared securely to your email address via our patient portal. There is a fee of £30 for referrals or letters.
What happens if I need a blood or urine or other tests?

During your consultation, the doctor will discuss any tests you might need and issue a laboratory request form. Afterwards, our team will contact you to arrange payment and guide you on booking an appointment at your local lab (you will have a special order ID). If you live in London, you will be asked to attend one of our clinics in Canary Wharf or Canning Town. If you live outside of London, then you can choose your preferred location, date, and time for your phlebotomy appointment. The doctor will also inform you if any special preparation is required. You can find the full list of laboratories here. Please note that lab appointments are subject to availability, and locations marked with an asterisk are mobile sites with limited availability.

What happens if I need a scan?

We can book you an appointment at our London clinics for ultrasound, refer you to one of our partner clinics for MRI, CT, or X-ray, or give you a referral letter to arrange the investigation at the location of your choice. There is a fee for additional tests, investigations, or appointments.

Can I book a video appointment for my child?

Yes, our GPs can consult with children too. Simply select GP Consultation 20 minutes (PAEDIATRIC PATIENTS) from the dropdown list above.

What is the cancellation policy?
If you cancel your appointment more than 24 hours before it starts, then you will get a full refund (minus a £5 admin fee). If you cancel your appointment less than 24 hours before it starts, you are late, or you don’t attempt to use the video link, then you will have to pay the full cost of the consultation as per our T&Cs. You can read them in full here.
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Northway Clinic should NOT be used in possible medical emergencies. If you think that your situation, or someone else’s, is or might become an emergency, you should IMMEDIATELY call 999 or 111.

Examples are: Severe chest pain, Difficulty breathing, Active or severe bleeding, Loss of consciousness, Slurred speech, Facial Drooping, Inability to move an arm or leg, Acute confused state, Fits/seizures, Major trauma, a rash that doesn’t disappear under a glass tumbler being pressed against it, Possible stroke or heart attack, Swallowing a foreign object such as a battery, Sudden loss of vision or hearing.

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