Payments and insurance

At Northway Clinic, we offer two convenient ways of paying for your care: self-pay and private medical insurance. Whether you’re covering the cost of your treatment yourself or using insurance, we’ll ensure the process is as simple as possible, with complete price transparency at all times.

Patients paying with private medical insurance

We work with a wide range of accredited private medical insurance providers, including:

If you’re planning on using private medical insurance, you must do the following before booking with Northway Clinic: 

• Check your cover – before booking, please contact your insurer to confirm that your chosen treatment or care is covered under your policy. It’s also important to be aware of any excess fees that you may need to pay directly to your insurer before receiving cover. Most policies cover services such as consultations, investigations, diagnostic tests and major procedures – but always verify this with your insurer before attending.  
  
• Receive prior authorisation – we’ll need an authorisation code before we can proceed with your treatment. You’ll need to request this code from your insurer and bring it with you to your appointments at Northway Clinic.
  

Please note: It’s your responsibility to provide all relevant information to your insurance provider before your appointment to help ensure they can process your claim in advance.

How to book with Northway Clinic when using private medical insurance

Here’s a step-by-step guide to accessing care at Northway Clinic with private medical insurance: 

1. Contact your insurer to confirm that your chosen treatments or care are covered by your policy.
2. Request your authorisation code from your insurer.
3. Book your appointment with us and provide us with your insurance details, including the authorisation code. 
4. Attend your appointment, and we’ll handle payment directly with your insurer.

Any services not covered by your insurance policy, along with any excess payments, will be your responsibility. However, we’ll always be transparent about our fees, so you know exactly what’s being paid – and by whom. 

Self-paying patients at Northway Clinic

We understand that not all patients have private medical insurance, which is why we also welcome self-paying patients. To make your journey with us as smooth as possible, we offer a range of convenient payment options. 

Whether you need a one-off consultation or a series of treatments, you can choose the payment method that works best for you. 

Accepted payment methods

We offer flexible self-payment options and accept the following methods: 

• Cash – for those who prefer to pay in person, we accept cash payments at the clinic
• Credit and debit cards – we accept all major credit and debit cards, including MasterCard, Visa, Maestro and American Express
• Bank transfer – we may also accept a bank transfer, but this will be subject to a prior agreement

How to pay as a self-paying patient

We make paying for your healthcare simple for self-paying patients. 

Here’s how the process works when funding your care yourself: 

1. Book your appointment – we’ll give you a clear breakdown of the costs involved, including any potential additional charges. 
2. Pay for your care – you’ll pay for your treatment at Northway Clinic at the time of booking using your preferred method.
3. Receive confirmation – we’ll send you confirmation of your appointment along with a detailed, itemised receipt outlining how much you’ve paid and what you’ve paid for. 

When you choose Northway Clinic as a self-paying patient, you can be confident in our transparent pricing and flexible payment methods.

If you have any questions about paying for your care at Northway Clinic, contact our team and we’ll be happy to help.